Privacy Policy

Effective Date: March 5, 2025

1. Introduction

West LA Dental Implants (“we,” “us,” or “our”) operates the website westladentalimplants.com (the “Site”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or contact us for dental services.

Please read this policy carefully. If you disagree with its terms, please discontinue use of the Site.

2. Information We Collect

Information You Provide Directly

We may collect personal information that you voluntarily provide when you:

Fill out a contact or appointment request form
Call or email our office
Submit a question or inquiry through the Site
Sign up for newsletters or promotions

This information may include your name, phone number, email address, and any details you include in your message (such as dental concerns or insurance information).

Information Collected Automatically

When you visit our Site, certain information is collected automatically by us and third-party services, including:

IP address and general geographic location
Browser type and operating system
Pages visited, time spent on pages, and referring URLs
Device identifiers and cookie data

3. Advertising & Third-Party Tracking

Our Site uses online advertising platforms and tracking technologies, including Google Ads and other ad networks. These services allow us to reach potential patients through targeted advertising based on your browsing behavior.

Google Ads & Google Analytics

We use Google Ads and Google Analytics to advertise our services and analyze Site traffic. Google may use cookies, pixel tags, and similar technologies to:

Show you our ads on Google Search and partner websites
Remarket to users who have previously visited our Site
Track ad conversions (e.g., form submissions or calls)
Analyze website traffic and user behavior patterns

You can opt out of Google’s use of cookies for ad personalization by visiting Google’s Ads Settings. You may also opt out of Google Analytics tracking by installing the Google Analytics Opt-Out Browser Add-on.

Cookies & Tracking Technologies

We and our advertising partners use the following types of tracking technologies:

Session Cookies – Temporary cookies that expire when you close your browser
Persistent Cookies – Cookies that remain on your device for a set period
Pixel Tags / Web Beacons – Small images used to track interactions on our Site or in emails
Remarketing Tags – Code placed on our Site to show ads to previous visitors

You can control cookies through your browser settings. Disabling cookies may affect the functionality of our Site.

Do Not Track

Our Site does not currently respond to Do Not Track (DNT) signals from browsers. However, you may opt out of interest-based advertising through the Network Advertising Initiative or the Digital Advertising Alliance.

4. How We Use Your Information

We use the information we collect for the following purposes:

To respond to appointment requests, inquiries, and communications
To provide information about our dental implant services
To improve our website and user experience
To send marketing communications (with your consent)
To run and measure the effectiveness of advertising campaigns
To comply with legal obligations

5. Health Information & HIPAA

West LA Dental Implants is a dental healthcare provider subject to the Health Insurance Portability and Accountability Act (HIPAA). Any protected health information (PHI) that you share with us as a patient is governed by our separate HIPAA Notice of Privacy Practices, which you will receive upon becoming a patient.

Please avoid sharing sensitive health information through website contact forms, as these channels are not HIPAA-secured. To securely share health information, please contact our office directly by phone.

6. Sharing Your Information

We do not sell your personal information. We may share your information with:

Service providers who assist in operating our website and running advertising campaigns (e.g., Google, web hosting providers)
Professional advisors such as lawyers or accountants, when required
Law enforcement or regulatory authorities, when required by law
Successor entities in the event of a business merger, acquisition, or sale

All third-party service providers are required to handle your information in accordance with applicable privacy laws.

7. Data Retention

We retain personal information collected through the Site for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Contact form submissions and inquiry data are typically retained for up to 3 years.

8. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

Right to know what personal information we collect and how it is used
Right to request deletion of your personal information
Right to opt out of the sale of personal information (we do not sell data)
Right to opt out of targeted advertising
Right to correct inaccurate personal information

California residents may have additional rights under the California Consumer Privacy Act (CCPA) / California Privacy Rights Act (CPRA). To exercise your rights, please contact us using the information below.

9. Children’s Privacy

Our Site is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete it.

10. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

11. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the Effective Date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:

West LA Dental Implants
Website: westladentalimplants.com
Website: westlaimplants.com
(310) 481-0111
12301 Wilshire Blvd Suite 205, Los Angeles, CA 90025

California residents may submit privacy requests by contacting us through the channels above and referencing the CCPA in your request.